Privacy policy

When you visit the Site, we collect certain information about your device and your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as 'Personal Information'. The list below outlines what Personal Information we collect and why.

Device information
Examples of personal information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimise our Site.

Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.

Disclosure for a business purpose: shared with our processor, Shopify.

Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.

Purpose of collection: to provide products or services to you to fulfil our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor, Shopify, and our warehouse distribution agency, True North.

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We use True North warehouse to distribute our orders. We use Mailchimp to provide you with targeted advertisements or marketing communications.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by visiting:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

We use your Personal Information to provide our services to you, which include offering products for sale, processing payments, shipping, fulfilment of your order and keeping you up to date on new products, services and offers.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it is their first time visiting or they are a frequent visitor.

We use the following cookies to optimise your experience on our Site and to provide our services.

Cookies necessary for the functioning of the store
_ab
Used in connection with access to admin.

_secure_session_id
Used in connection with navigation through a storefront.

cart
Used in connection with shopping cart.

cart_sig
Used in connection with checkout.

cart_ts
Used in connection with checkout.

checkout_token
Used in connection with checkout.

secret
Used in connection with checkout.

secure_customer_sig
Used in connection with customer login.

storefront_digest
Used in connection with customer login.

_shopify_u
Used to facilitate updating customer account information.

Reporting and analytics
_tracking_consent
Tracking preferences.

_landing_page
Track landing pages.

_orig_referrer
Track landing pages.

_s
Shopify analytics.

_shopify_s
Shopify analytics.

_shopify_sa_p
Shopify analytics relating to marketing and referrals.

_shopify_sa_t
Shopify analytics relating to
marketing and referrals.

_shopify_y
Shopify analytics.

_y
Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a 'persistent' or 'session' cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between thirty minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s 'Tools' or Preferences' menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the 'Behavioural Advertising' section above.

Please note that because there is no consistent industry understanding of how to respond to 'Do Not Track' signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at customer.services@huia.co.nz or by mail using the details provided below:

Huia Publishers
39 Pipitea Street
Thorndon
Wellington 6011
New Zealand

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. 

Last updated: 31 March 2022